About Mark Chaz

Mark Chaz has been working in the flooring industry for almost 20 years. Starting as an installer, Mark gained experience in the family business – sanding, polishing and installing floors for over a decade. When he noticed a shortage of businesses in the industry offering a full service with integrity, he set the wheels in motion to start his own company, and Kustom Timber was born.

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Have your timber floors seen better days? Maybe they’ve lost their shine, accumulated scratches over the years, or are showing signs of wear in high-traffic areas. At this point, you’re left with a big decision: should you refinish the floors to bring them back to life, or is it time to replace them entirely?

This is a common dilemma for homeowners, and the answer depends on several factors, from the condition of your floors to your budget and long-term goals.

What Refinishing Your Wood Floors Entails

The Process: How Refinishing Works

Refinishing your timber floors is like giving them a second life. The process typically involves sanding down the surface to remove any scratches, dents, or stains, then applying a fresh stain and finish to bring back that lustrous look. This method works particularly well for solid wood floors, as they can often be sanded andrefinished several times over their lifespan.

The Advantaged: Cost-effective and Style-enhancing

One of the great advantages of refinishing is that it allows you to change the look of your floors without replacing them. If you’ve grown tired of the existing stain color or want to update the feel of your space, refinishing offers the opportunity to choose a completely new tone or finish that suits your current aesthetic.

The best part? Modern refinishing techniques, like dust-free sanding, make the process far less messy than it used to be. With the right equipment, airborne dust is minimized, making it a cleaner and more convenient option for homeowners. This means you get the benefits of beautifully restored floors without the hassle of deep cleaning your entire home afterwards.

Signs It's Time To Refinish Your Floors

1. Surface scratches and dullness

If your floors are covered in light scratches or have lost their shine, it’s a clear sign that refinishing can help. Surface-level damage, like scuffs and minor wear from foot traffic, can be easily sanded away, restoring the original luster of the wood. Dullness often comes from a worn finish, which refinishing will fix by adding a fresh protective layer.

2. Fading or discolouration

Over time, exposure to sunlight / UV and general wear can cause your timber floors to fade or change colour unevenly. If certain areas of the floor look lighter or more worn than others, refinishing can even out the tone and restore the wood’s natural beauty. You can also take this opportunity to apply a new stain, giving your floors an entirely updated look.

3. Minor water damage

Spills, pet accidents, or small water leaks can cause some damage to the surface of your floors, resulting in stains or warping in small areas. Refinishing can often fix these issues if the damage hasn’t penetrated deeply into the wood. If the problem is isolated to the finish layer or top veneer, sanding and resealing should solve it.

4. The floor feels rough

When your once-smooth timber floors start feeling rough underfoot, it’s likely the finish has worn down. Refinishing can help smooth out those areas, restoring the sleek feel of your wood floors and protecting them from further damage.

When Should You Replace Your Wood Floors?

1. Extensive damage or warping

If your floors have suffered significant damage—such as deep cracks, warping from water exposure, or even termite damage—it’s definitely time for a replacement. Refinishing can only address surface-level issues, but when more than 30% of the floor is damaged, replacing the timber is often the more practical and cost-effective solution.

2. Structural issues with the subfloor

In some cases, the problem isn’t just with the floorboards but the subfloor beneath. If you’re noticing squeaking, sagging, or shifting when you walk, the subfloor may be compromised. This is a more serious issue that can’t be fixed with refinishing. Whether caused by water infiltration, rot, or improper installation, replacing both the subfloor and the wood flooring may be the best way to restore the integrity of your floors.

3. Thin or worn-down floors

Over time, solid hardwood floors can only be sanded and refinished so many times before the wood becomes too thin to sustain another refinishing. When the floorboards are too thin, you risk damaging the structure and making the floors unstable. Engineered timber floors, while durable, have a limited number of refinishing cycles depending on the thickness of the top layer. Once that layer is worn through, replacing the flooring is your best option.

4. Desire for a new look

If you’re looking to completely transform your space, replacing your floors gives you the flexibility to choose a new wood type, plank size, or design. This is especially true if you’re moving from an older style to a more modern look, or if you’re upgrading to engineered timber, which offers a wide range of finishes and greater moisture resistance for high-traffic areas or spaces like kitchens and bathrooms.

Factors to consider before deciding

How old are your wood floors?

One of the first things to consider is the age and condition of your timber floors. Solid hardwood floors can generally be refinished multiple times, but if your floor has been sanded down several times already, there might not be enough wood left for another refinishing. Older floors that have become thin or unstable may require replacement to ensure long-term durability.

With engineered timber flooring, refinishing may be possible once or twice, depending on the thickness of the top veneer layer, so it’s important to assess how much wear the floor has already endured.

What’s your budget?

Refinishing is typically more cost-effective than replacing, but the choice depends on your financial situation and goals. Refinishing allows you to refresh your existing floors at a fraction of the cost.

However, if the damage is too extensive or you want a major style change, replacing the floors—especially with durable engineered timber flooring—might be a better investment in the long run. Engineered timber can offer similar aesthetic appeal to solid wood with added stability and resilience, often at a lower cost for new installations.

What condition are your floors in?

The current condition of your timber floors will heavily influence your decision. If the damage is mostly superficial—scratches, dullness, or minor stains—refinishing is often the best choice. However, if the wood is deeply damaged, warped, or affected by water, replacement may be necessary. In cases of structural damage, particularly to the subfloor, refinishing won’t be enough.

Are you looking for a new style?

Consider whether you’re happy with the current style of your flooring. If you simply want to refresh the look by restoring its natural beauty or changing the stain color, refinishing is the way to go. But if you’re aiming for a significant style update—such as changing the type of wood, plank size, or overall design—you might prefer a full replacement to achieve the look you want.

Let Us Make Your Timber Floors Look New Again

Deciding between refinishing or replacing your timber floors depends on the condition of the wood and your goals. Refinishing is often the faster, more cost-effective solution, while replacement is ideal for floors with deeper damage or when you’re ready for a major style update.

At Kustom Timber, our timber floor sanding and polishing service in Melbourne offers a quick, mess-free way to bring your floors back to life. With our expert team and advanced techniques, we can restore the beauty of your timber floors with ease.

Contact Kustom Timber today for a consultation and let us help you choose the best option for your home.