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Combining superior product, quality design and our expert team of flooring specialists, we take a holistic approach to flooring with our full-service offering. Our fresh and innovative approach to timber flooring has built Kustom Timber’s strong reputation amongst Melbourne’s boutique builders, architects and interior designers. If you’re looking for your next challenge, we’d love to hear from you!

Project Manager

ABOUT THE ROLE

Kustom Timber is seeking a professional and experienced Project Manager to help the company with a growing workload. In this role you will be asked to work on and help manage a variety of construction sites ranging from multi residential, commercial residential and high end residential renovations. This role requires applicants to handle a large workload and work well under high pressure situations, be capable of running multiple projects at once and able to communicate clear and concise direction to all trades when asked to.

The ideal candidate will be responsible for planning, coordinating, and implementing projects within the decided-upon budget, timeline, and scope. They will also effectively monitor and present project updates to relevant stakeholders, clients, or project team members.

MAIN DUTIES/RESPONSIBILITIES

  • Review project plans and specifications and complete the project in a professional and safe manner
  • Ensure labour is being used to optimum performance
  • Forecast Operational requirements
  • Regular auditing of workmanship to ensure conformance to requirements
  • In conjunction with Construction Manager, analyse various costs/construction options to determine most cost-effective alternatives
  • Monitor subcontractor scope of works
  • Running a team and multiple sites at a time
  • In conjunction with Construction Manager, attend site meetings
  • Scheduling ordering materials and quantity take offs
  • Maintain and enforce good construction standards and quality control
  • Project workflow/Gannt Charts
  • Having an in-depth knowledge of products and services
  • Negotiating with stakeholders
  • Managing and retaining relationships with existing clients
  • Develop new relationships with the building and trade industry

ABOUT YOU

Applicants must be forward thinking, organised, excellent communicators and work well in a team environment. The role will require you to work in with a number of departments in the business and develop a close relationship with the Operations and Sales team.

SKILLS & PREFERRED EXPERIENCE

  • Experience in a construction estimating role or finishes trade is preferred
  • Ability to read and understand plans and specifications
  • Proficient in relevant software (Planswift, Excel, Mac & Windows)
  • Summarising scope of works and tender datasets, experience with EstimateOne, Bidcontender and Aconex will be an advantage
  • Outstanding communication and negotiation abilities
  • Excellent organisational and time management skills
  • Good understanding of construction methods
  • Willingness to learn

At Kustom Timber, we consider ourselves a family. We encourage people of all backgrounds, cultures, perspectives and even music tastes to apply in order to make our family as diversified and vibrant as possible, which in turn strengthens our team.

Click here to apply now

Business Development Manager

ABOUT THE ROLE

Kustom Timber is seeking a professional Business Development Manager who is passionate about building and architecture to build relationships with new and existing clients and represent our brand by providing a high level of service and sales experience. You will primarily be the first impression of our business and will be the point of call for our commercial building clients. You will be required to have exceptional knowledge of our products and business as you bring awareness and credibility to the brand. Working closely with the sales team, you will be responsible for hitting targets and KPI’s.

 

MAIN DUTIES/RESPONSIBILITIES

  • Having an in-depth knowledge of products and services
  • Negotiating with stakeholders
  • Managing and retaining relationships with existing clients
  • Develop new relationships with the building and trade industry
  • Actively searching for sales leads with Trade, Architects and Designers in the area

 

ABOUT YOU

Ideally have strong networks with both local and national builders, and proven experience at successfully developing strategic partnerships both internally and externally to deliver quality results. You will be confident in approaching clients and giving presentations about our products. You will be driven  and enthusiastic to generate new business and brand awareness.

 

SKILLS & PREFERRED EXPERIENCE

  • Experience in a similar BDM role preferred but not essential
  • Strong time management, administration and organisational skills
  • Ability to read and understand plans and specifications
  • Attention to detail and reliability
  • Summarising scope of works and tender datasets
  • Experience with EstimateOne, BCI and Aconex will be advantageous
  • Good understanding of construction methods
  • Willingness to learn

 

At Kustom Timber, we consider ourselves a family. We encourage people of all backgrounds, cultures, perspectives and even music tastes to apply in order to make our family as diversified and vibrant as possible, which in turn strengthens our team.

Click here to apply now

Showroom Sales Manager

ABOUT THE ROLE
As Showroom Sales Manager you will have a strong focus on customer service while building and maintaining lasting relationships with customers and key stakeholders. Working as part of the National Sales Team you will have an in-depth understanding of our product range and set customers expectation on the Kustom Timber product and process. You will also be responsible for the management and mentoring of two Showroom Sales Consultants.

  • Full-Time Position
  • South Yarra Location

MAIN DUTIES/RESPONSIBILITIES

  • Manage and mentor the Showroom Sales Team
  • Manage showrooms roster ensuring right staff available for each day
  • Showing customers through the showroom and our timber flooring ranges
  • Quote management
  • Customer communication and updates
  • Scheduling appointments for the sales team
  • Ensuring after sales communication and follow up
  • Updating and maintain HubSpot
  • Actively searching for sales leads with Trade, Architects and Designers
  • Ensure correct communication to hand over won jobs to operations team
  • Working with the marketing team to plan and host events to lift Kustom Timbers profile with potential clients, including Architects and Builders

ABOUT YOU

Having worked in a similar sales role or management position, you will have exceptional organisational skills and attention to detail. Your presentation, written communication and a professional phone manner is exceptional with a Customer First focus. Previous roles have seen you manage a small team of sales staff with strong mentorship.

SKILLS & PREFERRED EXPERIENCE

  • Worked in an office/showroom environment
  • Worked in Design or Construction industry
  • Competent in Word, Excel, Gmail
  • Experience using estimating software
  • Basic understanding of Marketing
  • Excellent written and verbal communication
  • Excellent presentation skills with attention to detail
  • Understanding and knowledge of CRM & Phone systems
  • Organisational skills
  • Time management
  • Sales driven

At Kustom Timber, we consider ourselves a family. We encourage people of all backgrounds, cultures, perspectives and even music tastes to apply in order to make our family as diversified and vibrant as possible, which in turn strengthens our team.

Marketing Coordinator

ABOUT THE ROLE

Kustom Timber is seeking an up and coming marketing star to fill a newly created role as Marketing Coordinator. You will be responsible for the day-to-day management of our social media channels and general marketing duties while also playing a crucial role in the planning and execution of our overall marketing strategy. You will live and breath all things online and be fluent in Instagram, Facebook and Pinterest.

MAIN DUTIES/RESPONSIBILITIES

  • Community Management
  • Market Research
  • Content planning
  • Copy writing and content creation
  • Coordinating photo and video shoots
  • General reporting
  • Event coordination

ABOUT YOU

You will have an eye for nice things, whether that’s timber floorboards, putting together new campaign briefs or seeing leads converted into new clients. Your passion for marketing is evident in your understanding of all social media platforms while keeping your finger on the pulse for new trends. You understand that it takes more than just a pretty picture to grow a brand which is why you love deep diving into data and using it to drive strategy. Demonstrated ability to work independently and collaboratively while also meeting deadlines. Most importantly you will have a keen interest to learn and gain experience in social media marketing.

SKILLS & PREFERRED EXPERIENCE

  • Experience in a similar role preferred but not essential
  • A love for Instagram, Facebook, LinkedIn and Pinterest
  • 10/10 organisation, self-motivated and confident to express your own ideas
  • Strong verbal and written communication skills
  • Ability to meet tight deadlines
  • Proficient in Adobe Creative Cloud and Microsoft Software

At Kustom Timber, we consider ourselves a family. We encourage people of all backgrounds, cultures, perspectives and even music tastes to apply in order to make our family as diversified and vibrant as possible, which in turn strengthens our team.

Click here to apply now

Admin Assistant

ABOUT THE ROLE

Kustom Timber is seeking a motivated and organised Admin Assistant who is a fast leaner and can hit the ground running. You will provide a range of administrative services and support the wider business. Ideally suited to someone with a passion for interior design, architecture, or the building industry.

MAIN DUTIES/RESPONSIBILITIES

  • General reception and administration roles
  • Job management, bookings and calendar coordination
  • Preparing and managing quotes, purchase orders and invoicing
  • Ordering and managing deliveries to sites
  • Liaising with subcontractors and other team members
  • Responding to email and phone enquiries

ABOUT YOU

You will have a keen eye for detail and the ability to learn as you go. It is important that you have strong organisation skills and that your time management is something your previous employers speak highly of. You will bring an enthusiastic and friendly vibe to the team.

SKILLS & PREFERRED EXPERIENCE

  • Experience in a similar role preferred but not essential
  • Proficient use of Microsoft software and Google Docs
  • Strong time management, administration and organisational skills
  • Outstanding communication
  • Attention to detail and reliability
  • Willingness to learn
  • Ability to read and understand plans and specifications would be advantageous

At Kustom Timber, we consider ourselves a family. We encourage people of all backgrounds, cultures, perspectives and even music tastes to apply in order to make our family as diversified and vibrant as possible, which in turn strengthens our team.

Click here to apply now

Showroom Sales Consultant

ABOUT THE ROLE
As Showroom Sales Consultant you will have a strong focus on customer experience. Working as part of the National Sales Team you will have an in-depth understanding of our product range and set customers expectation on the Kustom Timber product and process. You will also communicate with all internal team members to ensure the customer experience is of high standard.

  • Full-Time Position
  • South Yarra Location
  • Tuesday – Friday 9am – 5pm
  • Saturday 9am – 4pm

MAIN DUTIES/RESPONSIBILITIES

  • Showing customers through the showroom
  • Building and sending customers quotes, and keeping systems up to date (Orbis, HubSpot)
  • Responding to customer enquiries
  • Customer follow up
  • Ensuring after sales communication and follow up
  • Working with the team to ensure presentation standards in the showroom
  • Working closely with other departments to ensure delivery of customer experience

ABOUT YOU

Having worked in a similar sales role, you will have exceptional organisational skills and attention to detail. You will have excellent presentation, written communication and a professional phone manner. You will be confident greeting customers in the showroom and taking them through our products, as well as over the phone.

SKILLS & PREFERRED EXPERIENCE

  • Worked in an office/showroom environment
  • Worked in design or construction industry
  • Competent in Word, Excel, Gmail
  • Estimating software
  • Marketing
  • Excellent written communication
  • Excellent presentation
  • Attention to detail
  • Excellent phone manner
  • Knowledge CRM & Phone systems
  • Organisational Skills

At Kustom Timber, we consider ourselves a family. We encourage people of all backgrounds, cultures, perspectives and even music tastes to apply in order to make our family as diversified and vibrant as possible, which in turn strengthens our team.

Click here to apply

Commercial Cleaner

ABOUT THE ROLE

Kustom Timber is seeking a professional and experienced Commercial Cleaner for a newly created role. In this role you will be responsible for the prep and cleaning of new and existing flooring, including both engineered and solid hardwood timber flooring. Onsite training will be provided for the successful candidate with opportunity for career progression.

MAIN DUTIES/RESPONSIBILITIES

  • Vacuuming, Floor Scrubber and low speed buffer
  • General maintenance including re-oiling where required
  • Aftercare management

ABOUT YOU

Applicants must be well presented, organised, excellent communicators and work well both in a team environment and autonomously. Experience in a similar commercial cleaning role is preferred but not required.

SKILLS & PREFERRED EXPERIENCE

  • Experience in a commercial cleaning role is preferred but not required
  • Strong Time management and good organisational skills
  • Willingness to learn. On the job training will be provided to successful candidates
  • Physically fit with the ability to move some light furniture where required

At Kustom Timber, we consider ourselves a family. We encourage people of all backgrounds, cultures, perspectives and even music tastes to apply in order to make our family as diversified and vibrant as possible, which in turn strengthens our team.

Click here to apply now

Installers & Labourers

About the Role:

We are currently seeking installers and labourers for the installation of timber flooring. This role will require installation of all types of timber flooring, site preparation, levelling of both concrete and timber substrates, ability to follow and listen to careful instructions, basic understanding of how to read building plans, repairs and rectifications of flooring problems, setting out starting points correctly to ensure flooring runs parallel to all walls and joinery, installation of timber flooring to staircases and willingness to work in a team environment.

About you:

You will be eager to learn and enhance your skillset. You must be well presented and have exceptional communication skills when dealing with customers. You must be prepared to work a minimum of 5 days a week 8 hours a day.

Click here to apply now

Sanding & Polishers

About the Role:

We are looking for an experienced floor sander and polisher who is able to perform a variety of skills that must include: staining and coating of all types of timber floors, staircases and balustrades. You will be working with industry leaders in the field and will be required to have a high level of attention to detail and finished results.

About you:

You will be an experienced floor sander with minimum of 3 year’s experience. You must have broad range of experience with solid and engineered timber. Applicants should be able to present and explain previous applications of all types of coatings to past jobs including waterborne finishes, oil finishes and polyurethane finishes.

At Kustom Timber, we consider ourselves a family. We encourage people of all backgrounds, cultures, perspectives and even music tastes to apply in order to make our family as diversified and vibrant as possible, which in turn strengthens our team.

Click here to apply now