Premium Engineered Timber, Wherever Your Project Is

Our hallmark craftsmanship and considered design, seamlessly delivered nationwide.
Book Online Consultation
interstate timber flooring delivery

How It Works

We've made ordering interstate simple and stress-free, with curated samples, expert support, and transparent freight options from start to finish.
flooring consultation with Kustom Timber
01
Tell us about your project in a personalised online consultation. Whether you’re just getting started or ready to move forward, we’ll offer tailored advice based on your location, design goals, and lifestyle needs.
timber flooring samples
02
Following your appointment, we’ll send a curated selection of finishes chosen during your consultation. Delivered complimentary to your door, so you can see, touch, and experience the timber in your own space.
timber flooring quote
03
Once you’ve selected your flooring, we’ll prepare a clear, comprehensive quote covering product, freight, and any location-specific considerations. When you’re ready, a deposit secures your order and reserves your place in our production schedule.
timber flooring samples at Kustom Timber Mornington showroom
01
Your flooring is custom-manufactured in our Melbourne workshop using sustainably sourced premium European oak and low-VOC finishes. Each board is crafted with meticulous attention to detail, made specifically for your project.
Kustom Timber showroom visit
02
We organise delivery from our Melbourne warehouse to your location. Freight costs are clearly outlined upfront, so there are no surprises, just complete transparency.
timber flooring installation
03
Choose your own installer, or let us recommend experienced professionals from our trusted network. Either way, we provide detailed technical guidance to ensure a seamless, flawless result.

Crafted Without Compromise

Made from premium European oak and Australian hardwoods, our engineered timber is built to last and designed to be loved. Every board meets our exacting standards, wherever your project is located.

Responsibly Sourced

Beauty with a conscience. We partner with certified suppliers who practise responsible forest management, so your floors look exceptional and tread lightly on the planet.

Healthier, Low-VOC Finishes

Finished with low-VOC oils and lacquers for a healthier indoor environment. Ideal for families, allergy-sensitive homes, and anyone who values clean, breathable spaces.

Australia-Wide Delivery & Support

From consultation to delivery and beyond, we make interstate projects seamless. With refined freight processes and personalised support, premium timber flooring is closer than you think.

Frequently asked questions
How does shipping work interstate?

We arrange delivery from our Melbourne warehouse using trusted logistics partners who specialise in handling high-value materials. Every order is carefully palletised and professionally packaged to ensure it arrives in pristine condition. Most deliveries reach major cities within 5–10 business days, with slightly longer timeframes for regional areas. You’ll receive full tracking and a clear delivery window upon dispatch.

What are the freight costs, and when will I know?

Freight costs vary depending on your location, order volume, and current shipping rates. As a natural, weighty material, timber requires careful handling and transport – costs that reflect both its substance and the distance it travels. We include all delivery fees in your initial quote, providing complete transparency from the outset and ensuring there are no unexpected surprises later.

Can I get samples delivered to my address?

Absolutely. We send curated sample packs anywhere in Australia, complimentary. This allows you to experience the timber in your own space, under your natural lighting conditions, before making your final selection.

How does installation work interstate?

You have two options: arrange installation through a trusted local tradesperson, or request a recommendation from our network of experienced installers. We provide comprehensive installation guidelines and technical support to ensure proper installation and exceptional results.

What if I have questions about care and maintenance after installation?

Our service doesn’t end once your flooring is installed. From cleaning tips to long-term care and restoration guidance, our team is here to support you at every stage of your floor’s life. We’re always just a call or email away.

Is the quality the same as Melbourne-based installs?

Without question. Every board we produce meets identical exacting standards, regardless of destination. The timber, engineering, finishing, and quality assurance processes remain consistent across all orders. Interstate customers receive the same premium product as our Melbourne clients.

Do you offer design or colour consultation for interstate customers?

Yes. Our team provides personalised guidance to help you select the ideal timber, tone, and finish for your project. We can work from photographs of your space, architectural plans, or simply through a detailed conversation about your vision and lifestyle requirements.

What if there's an issue with my order or delivery?

Contact us immediately. We stand behind every order, and if something arrives damaged, doesn’t meet specifications, or doesn’t align with your expectations, we’ll resolve it promptly and professionally. Your complete satisfaction is our priority.

Can I visit your Melbourne showroom if I'm in town?

Certainly. If you’re visiting Melbourne and would like to experience our full range in person, we’d be delighted to welcome you. Simply reach out in advance to schedule a time, and we’ll ensure a team member is available to guide you through our complete collection.

Do you supply to New Zealand as well?

Yes, we’ve completed numerous projects in New Zealand. The process is similar to our Australian interstate orders, with additional logistics and compliance considerations. Contact us and we’ll provide detailed information about trans-Tasman shipping and what the process entails.

Ready to take the next step?

From curated samples to clear, detailed quotes, we make it easy to move forward with confidence. Let’s bring your vision to life, no matter where you’re located.

Request Your Sample Pack
Explore our other services