Melbourne's finest flooring, nation-wide.
How It Works
Why homeowners across Australia choose Kustom Timber
Exceptional design deserves exceptional flooring – no matter where you live. Here’s what makes Kustom Timber the first choice for discerning homeowners and design professionals nationwide.
Our commitment? To source wood exclusively from suppliers championing sustainable forest management. Every piece of our timber flooring comes with the assurance of a PEFC® (Program for the Endorsement of Forest Certification) or FSC® (the Forest Stewardship Council) certification, meaning your choice of timber is not just aesthetically pleasing – it’s also ethically sourced.
We use fast-growing plantation timber that is sustainably harvested, reducing waste of precious, slow-growing European oak. It’s a greener solution that doesn’t sacrifice the quality of your engineered timber flooring.
Australia-Wide Delivery & Support
From consultation to delivery and beyond, we make interstate projects seamless. With refined freight processes and personalised support, premium timber flooring is closer than you think.
Chosen by Australia’s leading architects and builders
From high-end homes to standout commercial spaces, Kustom Timber is specified by some of the most respected names in design and construction. When only the best will do, they choose us - and now, so can you.
Designed for Australian conditions
Made from premium European oak and Australian hardwoods, our engineered timber is built to last and designed to be loved. Every board meets our exacting standards, wherever your project is located.
Responsibly Sourced & Low-VOC
We work exclusively with suppliers who share our values. Responsibly managed forests, certified materials, and smarter use of every tree.
We arrange delivery from our Melbourne warehouse using trusted logistics partners who specialise in handling high-value materials. Every order is carefully palletised and professionally packaged to ensure it arrives in pristine condition. Most deliveries reach major cities within 5–10 business days, with slightly longer timeframes for regional areas. You’ll receive full tracking and a clear delivery window upon dispatch.
Freight costs vary depending on your location, order volume, and current shipping rates. As a natural, weighty material, timber requires careful handling and transport – costs that reflect both its substance and the distance it travels. We include all delivery fees in your initial quote, providing complete transparency from the outset and ensuring there are no unexpected surprises later.
Absolutely. We send curated sample packs anywhere in Australia, complimentary. This allows you to experience the timber in your own space, under your natural lighting conditions, before making your final selection.
You have two options: arrange installation through a trusted local tradesperson, or request a recommendation from our network of experienced installers. We provide comprehensive installation guidelines and technical support to ensure proper installation and exceptional results.
Our service doesn’t end once your flooring is installed. From cleaning tips to long-term care and restoration guidance, our team is here to support you at every stage of your floor’s life. We’re always just a call or email away.
Without question. Every board we produce meets identical exacting standards, regardless of destination. The timber, engineering, finishing, and quality assurance processes remain consistent across all orders. Interstate customers receive the same premium product as our Melbourne clients.
Yes. Our team provides personalised guidance to help you select the ideal timber, tone, and finish for your project. We can work from photographs of your space, architectural plans, or simply through a detailed conversation about your vision and lifestyle requirements.
Contact us immediately. We stand behind every order, and if something arrives damaged, doesn’t meet specifications, or doesn’t align with your expectations, we’ll resolve it promptly and professionally. Your complete satisfaction is our priority.
Certainly. If you’re visiting Melbourne and would like to experience our full range in person, we’d be delighted to welcome you. Simply reach out in advance to schedule a time, and we’ll ensure a team member is available to guide you through our complete collection.
Yes, we’ve completed numerous projects in New Zealand. The process is similar to our Australian interstate orders, with additional logistics and compliance considerations. Contact us and we’ll provide detailed information about trans-Tasman shipping and what the process entails.
Ready to take the next step?
From curated samples to clear, detailed quotes, we make it easy to move forward with confidence. Let’s bring your vision to life, no matter where you’re located.
